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product name
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Elevator parts
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Applicable Industries
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Hotels, Home Use
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Use
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Use
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VECTR was founded by a senior elevator team in the industry.It is the overall solution of OEM/ODM villa elevator, provide professional andinnovative intelligent technology products and services for global high-endvilla elevator users.Provide one-stop OEM/ODM customized services fromdesign and development to finished product assembly, testing and packaging.
VECTR is a source factory providing aluminum alloy hoistways and various elevator doors for household elevator manufacturers and distributors. Founded ten years ago, the company has 15 technical R&D personnel. Daily production capacity reaches 80 elevator doors. Our strengths lie in high collaboration ability, enabling us to support customers’ early-stage R&D processes, offer customized solutions, and provide small-batch and special-color customization services.
Pre-sales service:VECTR provides project-based service. The project service personnel include R&D engineers, drawing engineers, hardware engineers, structural engineers, and mechanical engineers. The service is available 24/7 (except Chinese holidays) and provides services related to the initial R&D process. After-sales service:VECTR provides 8 hours of service on weekdays, spare parts service, and 24-hour online service for emergency matters.
1.How do I get technical support or assistance with installation/replacement?
Our technical team is available via email, phone,
or video conferencing to provide installation guidance, troubleshooting, and any other necessary assistance.
or video conferencing to provide installation guidance, troubleshooting, and any other necessary assistance.
2.Can I track the shipment of my order?
Yes,VECTR provides tracking numbers for all elevator components of goods transportation, so you can track the progress of your orders
3.How do you ensure timely delivery of orders? For urgent orders, VECTR give top priority to shipping and offer expedited delivery options at an additional cost. Usually, our standard parts are in stock and ready to ship in 1-2 business days. For customized parts, it takes around 3-7 business days to deliver.
4.What are the payment options available for international transactions?
VECTR accept bank transfer, paypal,major credit cards,Trade Assurance and Alipay for international orders.
5.Do you offer international shipping and handle customs clearance?
Yes, VECTR provide international shipping services and assist with customs clearance procedures to ensure seamless delivery.
6.How do you ensure the quality of the easy-broken parts you export?
VECTR adhere to strict quality control measures, including sourcing from reputable manufacturers, conducting rigorous inspections at our facility, and obtaining necessary certifications (e.g., CE, ISO) to ensure all parts meet international standards for safety and durability.
7.How to order ?
Inquiry – quotation – confirm-send Pl – make the payment – arrange the
parts delivery – receive the parts.
parts delivery – receive the parts.
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